Videos for organisation employees or volunteers

By becoming a Dementia Friend at work or as a volunteer, you’ll be supporting people affected by dementia - including customers, colleagues or even friends; helping people to feel understood and supported and improving their experience. 

As more and more of us do this, we’ll help people with dementia feel understood and supported in their communities.

Please watch the Understanding Dementia video first followed by any of the other videos that are most relevant to your needs. 


03:43

Understanding Dementia

For all employees who want to understand a little more about dementia.

In order for you/your staff to become Dementia Friends, please first watch our ‘Understanding dementia’ video and then watch at least one of our other videos that is most relevant to you.

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02:31

On the phone

For employees who often take calls from the public, helping them with queries.

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03:03

Getting around

For employees who work on public transport and help passengers get from A to B.

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02:38

Paying for things

For employees who regularly take payment from customers, particularly in a retail environment.

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02:44

Reading & writing

For employees who provide forms and accept forms from the public.

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03:56

Becoming a Dementia Friend

Becoming a Dementia Friend

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06:16

The bookcase analogy

Explaining dementia with the bookcase analogy

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